Process Mining vs Task Mining in Power Automate

Power Automate is one of Microsoft’s many services that empower productivity with its ability to help streamline processes. With Power Automate, the automation of all those daily tedious tasks on your plate is solved.

But Power Automate doesn’t just let you automate the most basic of tasks, the platform is rich with tools. One of the more noteworthy capabilities is that it allows users to use process mining and task mining to gain a better understanding of business processes. If users are looking for ways to optimize the way things are done then most top London IT Support Companies would tell them that this is the way to do it.

What makes process mining and task mining so great at finding ways to optimize the way we work is down to tracking how that work is done. All businesses strive to make the workplace more efficient but tracking that efficiency is a task often forgotten.

So, if both process mining and task mining are ways to find ways to optimize processes then why are they two different things? Process mining and task mining are quite different and are used with different goals in mind. They are often confused with each other but, in this article, we’ll explore their differences and when you should be using either approach in your process automation strategy.

Starting with process mining, this capability in Power Automate is best suited to discovering the inefficiencies when it comes to organization-wide processes according to TechQuarters, a top IT support company based in London. Process mining with Power Automate uses event log files from apps and their systems of recording to gain deeper insights and understanding of processes.

By process mining, users can have access to in-depth maps of processes with metrics and data to help recognize and identify where any performance issues are. It can be a key driver to making intelligent and information-based improvements to the day-to-day work processes. the data is already readily available, Power Automate and process mining just help create an x-ray visualization of what is going on within the organization. Ultimately it can be used to standardize, optimize, and improve organization-wide operations.

When it comes to task mining, this Power Automate capability can be seen as the next step after process mining. It has the ability to discover the tasks happening on the desktop. Instead of investigating the entire organization, task mining allows users to zoom in on the specific desktop tasks that were discovered with process mining analysis.

Task mining is great for monitoring and recording a desktop user’s actions and collecting data from those actions. This ultimately gives insights into how the company’s employees perform their process tasks and identifies which tasks that can be automated.

Both process mining and task mining are useful capabilities, they should both be used but there are specific scenarios to use them. Office 365 Consultants would suggest using process mining for reasons like wanting to see the steps needed to perform processes and remove guesswork, detecting non-compliant processes and tasks, finding automation opportunities, finding mistakes and where problems occur and more.

For task mining capabilities, users would generally use it to get a better understanding of what employees actually do when they perform tasks, identify the most common actions and tasks that are completed with user interactions, ensure compliance and perform audits and more.

Each capability has an important role to play when a business wants to gain insights into how everything runs overall but also how each employee performs tasks individually. It can be surprising how many changes a business can make to ensure more productivity and efficiency by combatting even the smallest tasks. But before anyone can think of implementing automation, they first need to understand what needs to be automated and why. Process mining and task mining is undeniably an important step in growing a business.